PRIVACY POLICY
Privacy Policy – Izula Aroma Craft
Effective date: 9 November 2025
Izula Aroma Craft respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
1. General Information
Izula Aroma Craft is an online store operated by:
Izabela Kaczmarska
Self-employed sole trader registered in the United Kingdom
Registered address:
112 Poppleton Close
Coventry CV1 3BN
Email: store@izula-aroma-craft.co.uk
The Store operates exclusively online and does not have a physical commercial retail premises.
2. Data We Collect
Personal Data
Name and surname, email address, phone number, billing address and shipping address.
Account Data
Username and password (if an account is created). Passwords are stored in encrypted (hashed) form and are not accessible to the Seller.
Payment Data
Payment details such as card or bank account information are not stored by the Seller. Payments are processed securely by third-party payment service providers.
Website Usage Data
IP address, browser type, visited pages, cookies and similar technical data collected to ensure proper website functionality and performance.
3. How We Use Your Data
We process personal data in order to:
• process and fulfil orders
• communicate order confirmations and delivery updates
• provide customer service support
• improve our products and website functionality
• send marketing communications where consent has been given
• comply with legal and accounting obligations
4. Legal Basis for Processing
We process personal data on the following legal bases:
• performance of a contract (order processing and delivery)
• legal obligation (tax and accounting requirements)
• legitimate interests (website security and service improvement)
• consent (marketing communications and non-essential cookies)
5. Sharing Your Data
Personal data may be shared only with trusted third parties where necessary, including:
• payment service providers
• delivery and courier companies
• IT and website service providers
• legal or regulatory authorities where required by law
We never sell personal data to third parties.
6. Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting obligations.
7. Your Rights Under UK GDPR
You have the right to:
• access your personal data
• request correction of inaccurate data
• request deletion of your data where applicable
• object to or restrict processing
• data portability
• withdraw consent at any time
To exercise your rights please contact:
store@izula-aroma-craft.co.uk
8. Data Security
Appropriate technical and organisational measures are in place to protect personal data against unauthorised access, loss, misuse or disclosure.
The website uses secure connections and trusted service providers.
9. Children’s Privacy
Our services are intended for users aged 18 and over.
We do not knowingly collect personal data from anyone under the age of 18